Census 2021 – beware of scams

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Census 2021 – beware of scams

The Office for National Statistics (ONS) is carrying out the census for England and Wales. Census day is 21 March and information will be sent by post as a paper questionnaire or letter with an access code is needed to fill in the online questionnaire

ONS will not call for information unless you’ve made an appointment with the Contact Centre or made a query or complaint. If in contact with the ONS:

  • All emails will be sent from noreply@help.census.gov.uk 
  • All text will be sent from Census2021.
  • If you text ONS, the response will come from 86677

From 22 March 2021, field officers from ONS may visit to offer help to complete the census questionnaire and/or to ensure everyone has been counted.

Bromley Trading Standards supports ONS to remind residents that field officers will carry an official ID badge with a photograph and the officer’s name. Field officers and contact centre staff will NEVER ask for your national insurance number, passwords, money, your bank account details or your credit/debit card number. They will work in a socially distanced way and wear PPE but WILL NOT enter anyone’s home. Visits may occur Monday to Saturday(9am-8pm) or Sundays/Bank holidays (10am-4pm).

Call the Office for National Statistics on 0800 141 2021 if you are at all concerned. For more information visit: www.census.gov.uk & www.bromley.gov.uk/census